Training and Support
Training for Understanding
After receiving their customized wheelchair, each client undergoes thorough training to fully understand its features and capabilities. Our training sessions cover key aspects such as safe operation, proper positioning, and navigating various terrains. Clients learn how to adjust their seating and control systems to optimize comfort and functionality. We also provide instructions on the use of specific accessories and safety features, ensuring that clients feel confident and empowered in their new wheelchairs.
Ongoing Support Services
Our commitment to client success extends beyond the initial training through ongoing support services for adjustments and maintenance needs. We periodically check in with clients to assess their satisfaction, answer questions, and identify necessary adjustments to enhance their experience. As clients' needs evolve, we offer modifications or upgrades to ensure the wheelchair continues to meet changing requirements, whether by adjusting the seating, updating accessories, or making software updates for power wheelchairs. Our maintenance services help prevent breakdowns, while our repair team is always ready for quick fixes. We also educate clients on simple maintenance tasks to keep their wheelchairs in top condition. For further assistance, clients can access additional resources such as video tutorials, manuals, and troubleshooting guides.
